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Guide for Salesforce Health Cloud Accredited Professional (SP22)

Quiz Salesforce Health Cloud Accredited Professional (SP22)

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/ 10

Quiz

1/10
A provider wants to set up a Contact Center leveraging Health Cloud to enable its patients to set up
appointments, get answers to their billing questions, and update their plan information.
Which group of people should a consultant work with to identify pain points and define project
requirements?
Select the answer
1 correct answer
A.
(Persona) Contact Center agent (Stakeholder) Salesforce administrator (Stakeholder) Integration architect
B.
(Persona) General physician (Stakeholder) Salesforce administrator (Stakeholder) Marketing Cloud administrator
C.
(Persona) Care coordinator (Stakeholder) Sales administrator (Stakeholder) Tableau developer
D.
(Persona) Contact Center agent (Stakeholder) Tableau developer (Stakeholder) MuleSeft developer

Quiz

2/10
While running user acceptance testing (UAT) for a customer, an end user is unable to view certain
data on the Enhanced Timeline for Contact Center.
What should be the first step in troubleshooting this issue?
Select the answer
1 correct answer
A.
Ensure the user has the right object permissions.
B.
Check the Enhanced Patient permission set assignment.
C.
Check the Health Cloud Data permission set assignment.
D.
Ensure the component has been activated.

Quiz

3/10
A pharma company is implementing Health Cloud and trying to track insurance details related to its
patients. The company wants to track:
A list of all payer organizations
The plans offered by a given payer
The standard benefits available under a plan
Which plan a given patient is enrolled in and their specific insurance details
Which set of objects should a consultant implement to meet these requirements?
Select the answer
1 correct answer
A.
Purchaser, Insurance Plan, Insurance Benefit, Plan Detail
B.
Payer, Plan Offering, Coverage Benefit, Member Plan
C.
Account, Purchaser Plan, Plan Benefit, Member Plan
D.
Account, Purchaser Plan, Member Benefit, Insurance Plan

Quiz

4/10
While working with a received document using Intelligent Document Automation, which three
capabilities should a consultant leverage with Health Cloud out-of-the-box?
Choose 3 answers
Select the answer
3 correct answers
A.
Document Rotation
B.
Barcode Scanning
C.
Record Type Association
D.
Automated Document Checklist Item Creation
E.
eFax Connection

Quiz

5/10
Bloomington Caregivers is implementing Home Health scheduling with Health Cloud. It must ensure
that those who need to schedule the visits have the right permission set license.
Which permission set license should a consultant assign in this scenario?
Select the answer
1 correct answer
A.
Healthcare Visit Manager
B.
Manage Home Health
C.
Field Dispatch Scheduler
D.
Execute Health Scheduling

Quiz

6/10
A consultant is preparing to install Health Cloud in a production org for the first time.
Which three tasks should the consultant ensure are completed prior to installing Health Cloud?
Choose 3 answers
Select the answer
3 correct answers
A.
Enable Person Accounts.
B.
Enable Shield Event Monitoring.
C.
Enable Chatter.
D.
Enable Health Cloud Installation Monitor.
E.
Enable Contacts to Multiple Accounts,

Quiz

7/10
Bloomington Caregivers is implementing Health Cloud for managing the healthcare data of children
under the age of 13.
Which three considerations should the company take into account to ensure compliance with the
Children's Online Privacy Protection Act (COPPA)?
Choose 3 answers
Select the answer
3 correct answers
A.
Disclosing the organization's privacy policy to parents and obtaining their consent
B.
Obtaining verified parental consent before collecting and storing any personal information of children
C.
Implementing appropriate security measures to safeguard children's personal information
D.
Ensuring information collected about children is protected with at rest and in-transit encryption
E.
Ensuring that Bloomington Caregivers' system implementation partner has met all COPPA regulations during the build phase

Quiz

8/10
When accessing a person account record within Health Cloud, the user must have access to the
entire account.
What should a consultant do in this scenario, according to Health Cloud implementation best
practice?
Select the answer
1 correct answer
A.
Set Modify All on the Account object at the Profile level.
B.
Set Contacts to Controlled by Parent.
C.
Set Private for the Contact object.
D.
Set the organization-wide default to Public Read Write for the Account object.

Quiz

9/10
Bloomington Caregivers would like to display patient information from both Salesforce standard
objects and data from an external system.
Which three Health Cloud features should a consultant recommend the company use to display this
on the patient record page?
Choose 3 answers
Select the answer
3 correct answers
A.
FlexCards
B.
Salesforce Flows
C.
Integration Procedures
D.
DataRaptors
E.
Visualforce Pages

Quiz

10/10
An administrator for Health Cloud wants to ensure that the files in their full sandbox instance are
encrypted.
Which encryption solution supports the encryption of files in this scenario?
Select the answer
1 correct answer
A.
Classic Encryption
B.
Salesforce Shield
C.
salesforce Data Mask
D.
Industry Data Security
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Info quiz:

  • Quiz name:Salesforce Health Cloud Accredited Professional (SP22)
  • Total number of questions:108
  • Number of questions for the test:50
  • Pass score:80%

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